Word Password Eraser Technical FAQ:

1: Q:What is Word Password Eraser?

A: Word Password Eraser is a fast MS Word decryption software which provides a single click to open a encrypted Word document instantly. Compare to Word Password Rescuer Tool, it is more faster and easy-to-use but only support doc file.

2. Q:What versions of MS Word does it support?

A: Word Password Removefr can remove Word document password for all versions of Microsoft Word 97, 2003, 2007, 2010. Supports file types: Microsoft Word(*.doc).

3. Q:What computer system Word Password Eraser can run on and what is the hardware requirement?

A: It compatible with all versions of Windows system, such as Windows 10/8.1/8/7/Vista/XP/2019/2016/2012/2008/2003/2000(32-bit or 64-bit).

Hardware requirements:

1 GHz processor (2.4 GHz is recommended);

128 MB of RAM (1 GB is recommended);

4 MB of free hard disk space.

4. Q:What is decryption credit? Why I just can decrypt one document with full Word Password Eraser?

A: Decryption credits represent a number of documents (protected with "open" password) which you can decrypt. The decryption credit was required for each successfully decryption. When you successfully buy a Office/Word/Excel Password Eraser lisence, there is one decryption credit available and you can done decryption for one document. If you want to decrypt more documents, you need to buy more Decryption Credits. After each document decryption your credits will be decreased by one.

5. Q:Why the program decrypted my document partially? May I see all content of the document?

A: You must be using Word Password Eraser trial version, it can only decrypt part of content of your document.If you want to decrypt full document, you need to purchase the full version of Word Password Eraser.

6. Q:Can the program recover original password to open the document?

A: Word Password Eraser cannot be used to recover original password to open the document, it can only remove the password and decrypt the document for you.

7. Q:Why the program shows that I have zero decryption credits?

A: Zero decryption credits means that you have already spent all your credits. To decrypt more documents you need to purchase additional credits by selecting "Credits" button or "Help | Add decryption credits" menu item.

8. Q:Does the program send the document to your server when I decrypt it?

A:The program does NOT send the document to our anywhere. It sends only some service bytes from the document header (these bytes stored in the beginning of the document, but it is not content bytes). Our server does not keep any documents, the decryption process actually operating on your own computer. Your privacy is absolutely guaranteed.

9. Q:Can I decrypt my document without internet access?

A: Word Password Eraser works with Online Decryption Service, so the program cannot decrypt documents without internet access. Please make certain that your computer have successfully connected to internet before you decrypting your document.

10. Q:Can your program remove document protection which is protected with multilingual passwords?

A: The program can instantly unprotect documents regardless of lenth, complexity and language of the protection password. The strength of password has no effect on the speed of unprotect.

11. Q:What's the difference between the trial version and full version?

A: Word Password Eraser Trial Version only tests your Word document protected with "open" password, but cannot remove their password or open them. If you want to open them without limitation, please purchase the full version.